Frequently Asked Questions
Everything you need to know about shopping with Finarte
What materials are used in Finarte home products?
We prioritize sustainability and quality by using premium natural fibers such as organic cotton, recycled wool, and sustainably sourced jute for our rugs and textiles.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 10-15 business days.
What is your return policy for home decor?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-sized rugs are final sale and cannot be returned.
How do I care for my Finarte handcrafted rug?
We recommend regular vacuuming without a beater bar and immediate spot cleaning with a damp cloth for spills. Professional cleaning is advised for deep maintenance every 1-2 years.
Do you offer trade discounts for interior designers?
Yes, we have a dedicated Trade Program for industry professionals. Registered designers can enjoy exclusive pricing and personalized sourcing assistance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm.